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Revolutionize customer interaction with ConvoAi: AI-based conversational messaging for customer engagement, marketing, and support.

Omnichannel AI Chatbot for Customer Conversations

ConvoAi engages customers and leads across websites, web applications, WhatsApp Business API, Instagram, and Facebook Messenger. It handles initial conversations, qualifies and scores leads, and passes relevant context to your team when a person should take over.

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Business team reviewing AI-powered customer analytics.

One AI Chatbot Across Every Customer Channel

ConvoAi, a product of BizzAI Softwares Private Limited, brings website chat, web-application conversations, WhatsApp Business API, Instagram, and Facebook Messenger into one omnichannel AI chatbot platform.

Connect the accounts your business owns or is authorized to operate. ConvoAi uses the available conversation context to answer enquiries, keep leads engaged, score their intent, and route the next action to a person or connected business system.

First-response customer and lead conversations
Lead qualification and scoring
Cross-channel conversation tracking
Human handoff and workflow automation
Example WhatsApp conversations answering product questions and helping a customer place an order.

Conversational Tools for Every Stage of the Customer Lifecycle

Customer lifecycle: awareness, engagement, evaluation, purchase, experience, and bonding.

Use conversational AI and business messaging throughout the customer lifecycle. Engage prospects, qualify leads, answer common questions, support purchases, and hand complex conversations to a live agent with their context intact.

Communicate

Manage omnichannel business messaging, rich media delivery, campaign controls, and performance analytics.

Explore Business Messaging

Advertise

Capture and qualify leads from click-to-WhatsApp, Messenger, and Instagram ads with automated and agent-led conversations.

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Converse

Combine AI customer support, agent assistance, summaries, and context-preserving handoffs in one conversation workflow.

Explore AI Customer Support
Industries served by ConvoAi, including automotive, retail, finance, healthcare, and food businesses.

Cross Domain Clients

Trusted by leading FinTech, Recruitment, Retail, Ecommerce, F&B, Travel, Hospitality, Automobile, Media and Entertainment.

Engage Customers, Empower Teams

Customer Channels

Reach your audience on their preferred channels with ConvoAi’s support for WhatsApp, Facebook Messenger, Instagram, SMS, website chat, and web applications.


WhatsApp, Facebook Messenger, Instagram, and digital customer channels.

Sales and Support Channels

Equip your teams with the tools they need to excel, whether it’s Google Chat, Slack, or Microsoft Teams—ConvoAi ensures smooth communication and collaboration across the board.

Google Chat, Microsoft Teams, and Slack team channels.

Why ConvoAi?

Lead Engagement and Scoring. Start the first conversation, collect relevant details, and score each lead so sales teams can focus on the best next action.

Omnichannel Conversations. Use one AI chatbot across websites, web applications, WhatsApp Business API, Instagram, and Facebook Messenger.

Context-Aware Human Handoff. Transfer conversations to a person with the available history, lead details, and context intact.

Business System Integrations. Connect conversation workflows with Google Workspace, Slack, CRMs, ERPs, and other authorized business systems.

AI customer support chatbot on a mobile phone.
ConvoAi: Engaging Conversations, Elevating Experiences.

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